We are an industry-specific solution focused on OCS, Vending, Bottled Water, and Food Service
Companies. This means we are focused in the areas that are important to you and your
customers. We have a unique knowledge of the industry, which allows us to assist you in planning
& using your site most effectively. An understanding of the market you serve & the typical
operating flow of companies like yours is critical to the development of a successful solution.
Because we service only your industry, our solution is highly customized to contain features
specific to the needs of OCS, Vending, Bottled Water, and Food Service Companies not found
in other ‘canned’ solutions (i.e. Bottle Deposits, Pre-Calls, Route Schedules, Open Account Billing,
etc). Everything about our system, from the way products are displayed, to customer specific
pricing, to the way customer accounts are handled was written specifically for the way OCS
operators/Bottled Water companies work.
We offer the only online ordering solution fully integrated into the existing industry backend
systems (MEI, InOne, Streamware, Metroplex, ChallengeMaster) and many custom systems.
Most if not all cart systems fall short in one or more of the following areas due to lack of backend
integration. With OCS Access the huge up front data loading effort is gone as the setup process
becomes more streamlined. You gain the advantage of using your backend system to update
product, customer & pricing information without having to learn new software & duplicating data
entry efforts. You have the ability to show your customers their specific pricing as opposed to
using list pricing across all accounts. Unlike other cart solutions, which limit your product line
offerings, our backend integration allows you to have the ability to update your web product
offerings as often as you would like without needing to contact & pay the developing company.
OCS Access has the ability to help larger customers standardize their national accounts under
one pricing mechanism even when you have multiple distribution centers each running their own
system with their own decentralized data. Each distribution center can continue to operate as
always while you gain centralized control over merchandise pricing and availability. A webbased
ordering system gives you the ability to provide large customers with a standard shopping
experience (products, pricing, etc.) despite the processing and fulfillment of their orders across
multiple distribution centers. As web orders are received, they will be routed to the appropriate
branch for processing. Based on the needs of the individual client, you can provide users with
access to your full product catalog or a predefined subset thereof. The web is the ideal
environment for gaining centralized control of your large accounts while still being flexible
enough to accommodate the business rules typically encountered in large purchasing operations.
Because OCS Access has developed so many backend interfaces, standard and custom alike,
we can easily accommodate any new backend system your company may migrate to. No matter
what new versions or new system vendor you may find your company implementing, our Online
Ordering System can go with you & stay in place without affecting your customers. OCS Access
simply creates new integration routines in our Web Updater software (running on your dedicated
PC). Your online store will continue to function as an integrated solution and your customers never need to know any change took place & don’t have to deal with new site designs and/or
functionality.
We stand behind a proven track record of success designing and implementing online ordering
systems for OCS Operators. In many cases, issues which you may need to educate other vendors
about have already been handled by OCS Access in previous installations. We have done
this before for many other companies in your industry & have developed procedures & solutions
to help make the process smoother for everyone. We know what it takes to get you up & running
& know the critical elements needed to design a successful solution.
We continue to develop new features, adding additional value to the customer experience, resulting
in a more robust product. Our experience with a broad spectrum of OCS/Vending/Bottled
Water/Food Service Operators and their subsequent needs/suggestions allows us to expand our
product based on industry knowledge and feedback. Therefore the enhancements in the OCS
Access software become enhancements that are useful and beneficial to your organization.
All development is performed in-house, giving us the ability to cater to the specific needs of your
business. We are not a reseller, we are the actual developers. When you call to speak to someone
at OCS Access for any reason, you are speaking to a developer who has in depth knowledge
of how the system is programmed and operates. In-house development also gives us the
ability to write modules from scratch if need be or modify existing code to suit the needs of you
and your customers.
OCS Access constantly monitors the status of its servers and sites, making sure your online
business is always up and running. Our Web Updater software, which runs on your dedicated
PC, constantly sends status messages to our centrally monitored database. The status is
watched by OCS Access in a real time manner for errors or potential problems. Should a problem
occur, OCS Access is working on it well before anyone is aware of an issue.
